Compass Group revolutionises school meal enrolment with new mobile app

The mobile app enhances parent interactions and streamlines operational processes.

Over the past two years, leading contract foodservice and support services company Compass Group has worked on developing a mobile app for Chartwells—its brand in the education sector—to modernise the school meal enrolment process in order to improve efficiency and increase parent engagement.

The new mobile app empowers parents with a seamless interface, allowing them to effortlessly enrol their children in meal programmes with just a few taps on their smartphones.

It features the inclusion of allergen information, which provides parents with comprehensive nutritional details for each meal option, resulting in them making more informed decisions regarding their children’s dietary requirements and promoting a safer and more inclusive environment for students with dietary restrictions. 

Moreover, the app also introduces a feature that enables parents to conveniently order meals for siblings who study at the same school. This added function simplifies the process for parents with multiple children, giving them a single, convenient platform to manage meal enrolment for all their school-going kids.

The company previously utilised the forms and sheet system to record orders for children, but the transition to the mobile app has marked a significant milestone in its commitment to embrace digital transformation.

“By leveraging technology to modernise meal enrolment processes and cater to diverse parental needs, Chartwells demonstrates its dedication to providing a seamless and comprehensive experience for both students, parents and schools,” Compass Group Hong Kong’s Head of IT & Digital Solutions Steven Lee said.

With the integration of allergen information and the convenience of managing meal enrolment for siblings within its mobile app, Chartwells showcases a progressive approach to leverage technology for the benefit of catering services in the education sector. 

The success of this innovative solution in improving parents’ interaction and overall operational efficiency has earned the recognition of the HKB Technology Excellence Awards, with Compass Group bagging the win in the Digital - Food & Beverage category.

The prestigious awards programme celebrates innovation and excellence in Hong Kong's dynamic tech landscape, highlighting companies that lead the way in technological disruptions within their industries.

The Hong Kong Business Technology Excellence Awards is presented by Hong Kong Business Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Julie Anne Nuñez at julie@charltonmediamail.com