Exploring document management solutions in Hong Kong

Market uncertainties on a global scale pose challenges to enterprises of all sizes today. According to the report of World Economic Forum “Global Competitiveness Index 2012 – 2013: Strengthening Recovery by Raising Productivity” ¹, The International Monetary Fund (IMF) estimates that, in 2012, the euro zone will have contracted by 0.3 percent, while the United States is experiencing a weak recovery with an uncertain future.

One of the biggest challenges in the Hong Kong market is that most companies tend to be more conservative and careful with their IT investments. SMBs with tight resources face even greater pressure as they lack competent and professional information and communications technology (ICT) knowledge and support. Facing rising operational costs, SMBs are urgently looking for solutions that can help reduce cost and improve efficiency.

Achieve more with less cost by deploying document management solutions

SMBs face some insurmountable IT challenges, such as the lack of IT support, business data backups, limited IT budgets and resources to enhance IT infrastructure, and weak security policy settings. With the aid of a one-stop document consultancy service, SMBs can overcome these challenges with ease in several ways, such as outsourcing IT support to reliable IT providers, reviewing the existing IT infrastructure, getting advice and choosing an IT provider that offers flexible payments.

Outsourcing IT support services enables SMBs to enjoy improved IT performance with fewer risks and increased flexibility in cost investment, while upgrading IT infrastructure with a reliable provider can increase work efficiency and productivity.

Comprehensive 24x7 support is also a key concern to SMBs, given their very limited IT resources. Apart from conventional onsite and phone support, there is a cutting-edge online remote support tool available that can identify and resolve issues with greater ease and efficiency.

SMBs can also remotely share their workstations with the vendor’s IT professionals at the technical support center to analyze the operational status of their machines over the Internet for faster diagnosis and resolution of technical issues.

SMBs can do GREEN!

The proposed waste fees impose another pressure to SMBs. With deploying technology such as Document Sharing with Electronic Document Management in the cloud serves as a renewable substitution to paper.

Environmentally-friendly management and monitoring strategies, such as green reports, user level reporting and login-before-use methods are also suggested to reduce waste and enhance energy efficiency, while electronic documents enable SMBs to share information quickly, improve productivity and enjoy sustainability by reducing their carbon footprints.

Reducing the cost of electricity, streamlining paper handling processes, and monitoring and controlling individual usage can aid in achieving cost efficiency as well.

Reliable document consultancy services enable SMBs to create an advanced IT system and Green IT environment, which is of paramount importance for a SMB seeking to position itself as a positive corporate identity and survive in the face of numerous challenges.

Despite the anticipated economic instability, SMBs are able to remove business barriers and mitigate the negative economic impact by deploying document consultancy services, and make groundbreaking improvements to their business operation, technology and document frameworks.

_______________________

¹https://www3.weforum.org/docs/WEF_GlobalCompetitivenessReport_2012-13.pdf