Hong Kong

Developing successful customer relationship in Hong Kong

Not long ago, Hong Kong businesses were in full agreement that the keys to success were a good quality product, a low price, and excellent customer service. Suddenly it seems that these rules have changed – today, success is reliant on providing the best ‘customer experience’.

Developing successful customer relationship in Hong Kong

Not long ago, Hong Kong businesses were in full agreement that the keys to success were a good quality product, a low price, and excellent customer service. Suddenly it seems that these rules have changed – today, success is reliant on providing the best ‘customer experience’.

The hottest IT jobs in Hong Kong

The IT industry is a vibrant and active market, with strong hiring activity within both financial services and commerce. We have also seen an increase in the number of temporary and contract roles on offer, particularly within financial services.

Planning at banks will soon be spurred

Thanks to Hong Kong's resolution law.

The face of the Internet of Things in healthcare

As the development of Internet of Things (IoT) continues to mature, we see these new technological advances are shaping the healthcare industry. In March, Apple launched different health-focused apps, including CareKit which is an open-source framework for making health apps.

An invisible innovation is a successful innovation

Innovations should be seamlessly invisible. Not invisible as in it can’t be seen with the naked eye, but invisible so that it’s not noticed if people don’t look for it purposefully. This is especially crucial for Hong Kong’s slow innovation-adopting businesses.

Hong Kong jobs availability increase 6% from Q1

Even though professionals are holding back.

Ageas unveils “Wealth Achiever” Universal Life Plan

Brings clients a secure yield at 4.8% per year.

A smart Hong Kong needs to invest in smart skill development

In 2013, the UBM’s Future Cities report ranked Hong Kong the smartest city in Asia Pacific. In the past three years other regional centres ranging from Singapore with its Smart Nation vision to Dubai with the Smart Dubai initiative have attracted the interest and investment of the global community.

OTT, taking plays out of TV/Broadcasters playbook

With Over-the-Top Internet-based programming having changed and adapted to TV viewing behaviour, quality-of-service is becoming the online TV industry's biggest challenge.