M800 delivers global business opportunities through pioneering technologies

Millions of us barely give it a second thought, but hundreds of toll free numbers that we dial to access a diverse array of services ranging from checking exclusive offers at an international luxury hotel chain operating in China to seeking quick assistance and information through a call centre, are made possible by M800 Limited, an international hub of business communications. Global voice exchange, reverse charging services, China & international toll-free services and 800 global services, and text-based SMS exchange are four of M800 Limited’s principal services.

A unit of the Ganges Group, a well-established investment arm that has been developing advanced communications environments for leading global corporations, M800 Limited, delivers innovative telecommunications and mobile commerce solutions over highly reliable and scalable global infrastructure.

Since its founding in 2007, the company has grown rapidly and has also earned recognition from the telecom industry. Among the most recent was being honoured as the Intelligent Telecom Solution Provider by Mediazone Publishing’s flagship publication, ‘Hong Kong’s Most Valuable companies.’ Also, Red Herring named M800 Limited for the Top 100 Global and Top Asia 100 Award, which salutes leading private companies in Asia. China Unicom recognised M800 Limited as one of the best product service providers in the China Unicom Great Wall Awards.

Chief Executive Steven Yap says the company is preparing for further growth as he shows us the vast floor space below his offices, acquired to house additional staff, specialising in different disciplines including apps developers and programmers.

For research and development, the company is committing 25% of its annual earnings. His confidence in the future growth potential of the company is founded on the proliferation of connected devices, especially smart phones and tablets.

For the millions who linger for hours thumbing their smart phones as they peek in and out of the social media universe. M800 Limited provides the infrastructure and technologies to support the development of the mobile app, created for one of its partners.

Some of its key features take into account the future needs of mobile users connected to the internet. For professionals such as bankers and securities or even bullion brokers, this app, could be of immense value, he says.

More importantly, the app is also meant for businesses that market various apps to smart phone users, and for co-branded and hosted apps on the cloud.

Mr Yap also points out that the app is an open platform that can be leveraged by third party developers to create voice applications of high definition. Mr Yap notes that one day, gaming, too, will be possible through the app, and that for enterprise customers, it “can facilitate encrypted messages.”

This cross-platform mobile communications app that connects users through 3G as well as Wi-Fi networks, perfectly illustrates how M800 Limited is shaping its future and that of smart phone users. The company’s commitment is made possible by four key features: Location Based, Authentication, Identification, and Security.

These strengths combined with outstanding telecommunications infrastructure and pioneering in-house technologies, allow M800 Limited to excel in data mining as well, so vital to corporations operating in any sector.

Mr Yap also adds that for M800 Limited, the voice business remains important. The company serves voice customers through international partners and in mainland China through the country’s leading telcos.

Its clients include corporations operating airlines and tourism ventures, banking and finance, conferencing and call centres, delivery and logistics.

M800 Limited has been building hundreds of session Border Controllers globally, as well as setting up SMS gateways, and switches. This gives the IP network boards secure carrier class, an advanced-level of functionality, flexibility and performance and which is enhanced by our real time monitoring system and intelligent routing system.

As a global hub of business communications, Hong Kong-based M800 Limited will continue to remain relevant to enterprises, delivering groundbreaking telecommunications and mobile commerce solutions over a reliable international infrastructure.

FAST FACTS

• Founded in 2007 by the Ganges Group

• Builds international bridges of communication that span telecommunications, internet applications, and mobile e-commerce

• Best Product Innovations Award presented by China Unicom

• Honoured as the Top Asia 100 Award by Red Herring

• Honoured as the Top Global